Sr. Technical Writer

Experience: 7-10 Years Apply now
Location: Hyderabad

Designation - Business Operations Manager
Department: Documentation
Location: Hyderabad, India

Job Responsibilities:

  • Acquire and organize primary source material for transformation and synthesis into creating customer-facing documentation that meets a high standard for accuracy and readability.
  • Create and deliver content and videos that align with product releases.
  • Write technically accurate, concise, and easy-to-understand content.
  • Work with technical writing staff to ensure coverage of several kinds of product releases.
  • Continually seek to improve existing processes and content.
  • Achieve a high degree of product knowledge to produce quality documentation.
  • Follow corporate style guides to ensure deliverables' consistent look and feel.
  • Ability to manage situations with tight deadlines and deliver as per expectations.
  • Work with SMEs to understand the modules and develop the content with a quick turnaround time.
  • Manage multiple projects and meet documentation deliverable deadlines.
  • Seamlessly work independently or as a part of the team.
  • Spearhead documentation efforts by coming up with innovative ideas.

Good to have:

  • Knowledge of DITA/Structured XML.
  • Good understanding of the SDLC process.
  • Basic understanding of Jira.
  • Good understanding of MSTP.
  • Knowledge of Video tools such as Camtasia or Captivate.

What are the benefits

  • You'll get to work in some of the hottest & fastest growing technologies in the USA right now.
  • You'll get paid a competitive salary & be working directly with a super experienced team of people.
  • You'll get a great place to come to work every day. Varied, complex, challenging & with a great culture that you can shape & change.
  • And many more...

How to apply

Send your profile to

what the hiring manager & the peers say about this role here


We are in the business of building, developing, operating & maintaining world class platforms serving Telco, Media and Hi Tech industries in USA, India and the Middle East. Our PaaS platform and its SaaS applications reach millions today.

Gaian is headquartered in Los Angeles, USA with satellite R&D centers in Hyderabad, India, and Shenzhen, China.

We are the:

  • First to deploy an IPTV/OTT solution on cruise lines
  • First to offer geo-targeted advertising on DVB-S2 in India
  • India’s Emergency Alerting Platform for Ocean Weather with Autonomous TV Alerting services ∙ First to offer AI based placement opportunity detection in OTT live sports
  • First to offer a full-service platform solution to ATSC 3.0
  • Winners of the IBC 2019 Award for the Tsunami Alerting platform

The GAIAN business model has evolved along the course of its corporate journey. In the early days of inception, GAIAN offered outsourced product development and consulting services to US based organizations. Of noteworthy mention here are Cox Cable, Alcatel Lucent, Hot Wire Communications, World play, and Ericsson. Over the course of the last 5 years GAIAN has built up its own product stack.

Gaian is all about our people, our values and our way of doing things—intangibles that can't be measured or modeled in business terms but that truly make the difference. With over 150 experienced software architects, consultants, project managers, software, broadcast, and media engineers located worldwide our purpose is honored each time we exceed our client’s expectations, each time an employee reaches his/her goals, and each time we contribute to the society positively and make it a better place to live in.

We are looking to rapidly expand our technology & product development operations in India. And we need smart, ambitious people like you who enjoy a fun yet challenging work environment.

We strongly believe in Innovation, Perseverance, Compassion, Value Creation & Ownership!

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