JOIN OUR TEAM

Responsibilities:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Understand, interpret, reproduce, and diagnose issues reported by the customers.
• Researching, troubleshooting and identifying solutions to resolve product issues
• Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
• Should exhibit patience and empathy while working with a customer with an aim to drive positive customer experience
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
• Contributing actively towards knowledge base articles
• Adherence to strict SLA’s
• Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
• Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
• The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Responsibilities:

• Hands-on mastery of JavaScript, and experience with one or more front-end frameworks: React, Angular, Vue, Hybrid apps, etc.
• Experience with front-end build tools: Webpack, Grunt, Gulp, Rollup
• Develop front-end code based on wireframes, visual designs, and UX specifications.
• Understanding of charting libraries and rendering libraries.
• Basic understanding of back-end technologies is therefore necessary as well
• Ability and willingness to handle multiple projects at a time.
• Be a mentor to junior developers.
• Be a change agent. Help move our design, development, and delivery processes into the next generation.
• Delivery of highly available, highly reliable, scalable product
• Lead a team of front-end developers in the successful execution of a client engagement.
• Contribute to the development of our internal tools and reusable architecture.

Responsibilities:

• LMS Administration - Responsible for providing daily support as well as keeping the ongoing operations of an LMS stable. This includes:
  • Enable LMS access on-demand and provide an extension to the existing users.
  • Respond to customer inquiries.
  • Extract reports (for customers) on-demand.
• Use of Adobe Captivate for content development and support troubleshooting for technical issues.
• Gather, develop, and write content based on interviews with stakeholders and SMEs.
• Create learner-centric storyboards.
• Decide on the criteria used to judge learner’s performance and develop assessment instruments.
• Assist with various graphics, flowcharts, and PowerPoint presentations, as needed.
• Maintain project back-up and course folders.

Responsibilities:

• 5+ Years Experience with other integration technologies like SnapLogic, Informatica, MuleSoft, etc. and in-depth understanding of Enterprise Integration Patterns
• 5+ years of experience with SQL
• Hands on experience with REST architectures
• Knowledge of SOAP/XML/JMS/JSON, basic level understanding of REST principles, and REST and SOAP APIs.
• Deep understanding of HTTP protocols
• Excellent customer facing skills
• Must be a self-starter and extremely organized with your space and time.
• Ability to juggle working independently and as part of a team.
• Accurate and fast decision-making processes
• Be able to quickly debug complex Snap issues and figure out the root cause of problems.
• Cycle between projects in weeks rather than years – continually learning about new technology and products.

Responsibilities:

• Develop and execute test cases, scripts, plans and procedures on manual.
• Diagnose defects and track them from discovery to resolution.
• Partner with engineering teams to stay informed of new technologies being introduced and to ensure system components are designed for testability.
• Respond to all requests from team members in a timely professional manner.
• Work closely with developers and QA Engineers to design test criteria, test strategy, develop test plans and automation.
• Work in parallel on more than one QA project at a time

Responsibilities:

• 0-2 years experience in Automation using Typescript, Java script, Java as programming languages
• Should have knowledge of Cucumber with Selenium, and Java.
• Knowledge of Cucumber with Protractor, typescript is preferred.
• Able to demonstrate good technical & problem solving skills
• Possess relevant hands-on experience with developing automation scripts using tools like protractor, selenium, rest assured, cucumber, POM model etc.
• Should be ready to explore, learn and develop solutions for problems

Responsibilities:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Understand, interpret, reproduce, and diagnose issues reported by the customers.
• Researching, troubleshooting and identifying solutions to resolve product issues
• Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
• Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
• Contributing actively towards knowledge base articles
• Adherence to strict SLA’s
• Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
• Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
• The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Responsibilities:

• You possess an appetite for problem-solving and critical thinking.
• Back-end development is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer.
• You are always looking for new ways to be a better developer. You put an effort into learning and exploring the world of back-end development in your own time.
• The back-end development sphere is as changeable and unpredictable as any in tech. You are someone who achieves comfort in discomfort. You are aware of the tools and new technologies that are being introduced.
• You possess good technical communication skills: Can effectively communicate project needs with both front and back-end teammates.
• High emotional intelligence: Self-aware and attuned to their peers’ needs.
• Be the best back-end developer by sheer discipline, motivation, and effort.

Responsibilities:

• You possess an appetite for problem-solving and critical thinking.
• IT systems management is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer.
• The IT infrastructure management is as changeable and unpredictable as any in tech. You are someone who achieves comfort in discomfort. You are aware of the tools and new technologies that are being introduced.
• You possess good technical communication skills: Can effectively communicate with all teammates.
• High emotional intelligence: Self-aware and attuned to their peers’ needs.
• Be the best by sheer discipline, motivation, and effort.

Responsibilities:

• You possess an appetite for problem-solving and critical thinking.
• Back-end development is an inherently collaborative task. It can be made very difficult if there isn’t clear and concise communication within a dev team. You are a great communicator and a great developer.
• You are always looking for new ways to be a better developer. You put an effort into learning and exploring the world of back-end development in your own time.
• The back-end development sphere is as changeable and unpredictable as any in tech. You are someone who achieves comfort in discomfort. You are aware of the tools and new technologies that are being introduced.
• You possess good technical communication skills: Can effectively communicate project needs with both front and back-end teammates.
• High emotional intelligence: Self-aware and attuned to their peers’ needs.
• Be the best back-end developer by sheer discipline, motivation, and effort.
• As a SDET, you will collaborate with developers and product managers to identify unambiguous software requirements
• Plan, develop and execute strategies to get that software into customer’s hands in an efficient and high- quality manner
• Guiding and supporting a team of quality analysts and engineers to deliver new functionality
• Contribute to an integration automation framework that covers micro services, web portals, native application utilizing industry leading BDD practices

Responsibilities:

• 4 to 10 years of relevant experience
• Amazon Web Services, Jenkins, Kubernetes(OKD), Docker, Ansible, Cent OS Administration, ELK, Bash Scripting.
• Good hands-on knowledge of Configuration Management and Deployment tools like - Puppet, Ansible, Chef etc.
• Collaborate and coach internal business unit team members to help build container ready applications using standard automated CI/CD processes.
• Assist client support teams to ensure issues are dealt with in a professional and timely manner.
• Build/Support Non-Prod (Dev, Uat, Staging) and Production container platform environments.
• Ensure the availability, performance, reliability, and reporting of global container platform environments.
• Improve productivity in delivery orchestration, proactive monitoring, self-healing automation and operation validations.
• Good Interpersonal Skills, team-working attitude, takes initiatives and is very proactive in solving problems and providing best solutions.

Responsibilities:

• Skills and Experience
• Write technically accurate, concise, and easy-to-understand content.
• Good understanding of SDLC process
• Work with SMEs to understand the modules and develop the content with a quick turnaround time
• Sprint with Dev, QA, BA, and other teams
• Produce various documents such as user guides, release notes, admin guides, and on boarding walkthroughs
• Manage multiple projects and meet documentation deliverable deadlines experience in No-SQL is a plus.
• Seamlessly work independently or as a part of the team.

Responsibilities:

• Design, build and maintain the CI/CD infrastructure
• Experience with Python and other scripting languages such as Perl, Ruby etc.
• Experience in developing and maintaining CI/CD process for enterprise SaaS and on-prem applications using tools like Git, Gerrit, Jenkins, Maven, Gradle, etc.
• Expertise in Linux System Admin and Bash Scripting
• Experience with configuration management tools such as Ansible, Chef, Fabric, Puppet or SaltStack
• Hands-on experience in building and administering VMs and Containers using tools such as Docker, Vagrant, Kubernetes
• Experience in designing and maintaining cloud-based solutions.
• Ability to utilize a wide variety of open source technologies and tools

Responsibilities:

• Will handle end to end Lead Generation process across different geographical locations
• Accountable to find prospect companies and identifying the key contacts throughprimary research and secondary sources in US and Indian market.
• Preparing generated lead companies’ reports comprising of their revenue growth,competitors, their business model, and current company news.
• Highly motivated and target driven with a proven track record in Sales
• Ensure all data is captured, tracked and qualified leads are entered into the CRM leadsmanagement system
• Provide feedback and suggestions for program improvement on a weekly basis
• Attending conferences, meetings, and industry events

Responsibilities:

• Write technically accurate, concise, and easy-to-understand content.
• Good understanding of DDLC process
• Work with the SMEs to understand the modules and develop the content with a quick turnaround time.
• Sprint with Dev, QA, BA, and other teams
• Produce various documents such as user guides, release notes, admin guides, and on boarding walkthroughs
• Manage multiple projects and meet documentation deliverable deadlines
• Seamlessly work independently or as a part of the team.
• Basic understanding of Jira
• Good understanding of MSTP
• Create videos using tools such as Camtasia or Captivate
• Spearhead documentation efforts by coming with innovative ideas.

Responsibilities:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Understand, interpret, reproduce, and diagnose issues reported by the customers.
• Researching, troubleshooting and identifying solutions to resolve product issues
• Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
• Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
• Contributing actively towards knowledge base articles
• Adherence to strict SLA’s
• Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
• Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

Responsibilities:

• Conduct Employee Orientation and Joining formalitiesMonitor internal HR systems and databases
• Address employees’ queries
• Leaves and Attendance Management
• Payroll Management
• Managing incentives, reimbursements as and when required.
• Coordination with bank executives for opening of bank accounts and updating the same in the system. Responsible for Insurance, Mediclaim and Sodexo cards
• Salary negotiations and post selection activities such as issuing letters related to Offer, Appointment, Address Proof and Relieving.
• Act as a consultant to managers and staff regarding policies and procedures
• Employee engagement
• Maintain and update personal database of each employee
• Performance Management
• Employee grievance handling
• Exit formalities
• Responsible for Full and Final settlements

Responsibilities:

• Design, develop, test, deploy, maintain and improve the software.
• Manage individual project priorities, deadlines and deliverables.
• Should be able to develop, collaborate and deploy apps in agile workflow.
• Should be able to learn production grade recent trends and apply them.
• Should be able optimize application performance to set new benchmarks.
• Should adhere to standards of JavaScript.
• Experience working with web application development, Unix/Linux environment

Responsibilities:

• Should understand and follow Agile.
• Should coordinate with multiple teams.
• Take ownership to design and document the solution.
• Should be able to choose technology or guide associates.

Responsibilities:

• Technical resource to create new fields, workflows, triggers, email alerts in sandbox for review before applying to production. Sample projects: Secure Opportunity from edits if stage is closed won. Ensure all MQL leads send email alerts. Multi-currency roll-up summaries on account. CPQ project ACV/TCV/ARR/AARR fields. Integration of google data studio to Account fields about customer usage.
• Organization Provisioning project. Resource to review existing Apex codes, give a summary of apex logic, take new requirements of logic and update Apex code.
• PM type resource to re-assign ongoing requests into format required by Salesforce Admin Assist service (which we pay for unlimited use).
• Technical consultant to review configurations for issues and suggest optimizations.
• Analyst to review fields that have no data or only very old data, backup that data and archive the field.
• Consultant with exactly commissions setup experience.
• Review needs for lower priority projects: Partner Portal/Allbound, detail and move integrations tied to Cary/Anthony to sfdc-integrations user.

Responsibilities:

• Understanding Business case
• Design and software development.
• Process and release management
• Doing sanity test of the code implemented and writing test cases.
• Designing using design patterns
• Understanding various media standards like ATSC1.0 , ATSC 3.0 and streaming protocols and implementation of the same

Responsibilities:

• Configure the environment per the documented configuration requirements
• Work closely with the customers to capture the requirements and provide the necessary architectural guidance
• Develop, test and deliver integrations for customers to provide highly scalable and repeatable integrations
• Perform deployments of the software to customer non-production and production environments
• Understand and demonstrate all use cases to customer users
• Perform unit and functional testing of new features and configuration
• Triage and resolve implementation issues
• Develop scripts and tools that improve team efficiency, implementation quality and consistency
• Create knowledge-based articles and documentation to help partner and SnapLogic implementation team members

Responsibilities:

• Manage the recruiting process through sourcing, screening, and selection. Responsible & accountable for filling open positions
• Conduct recruitment activities to include proactive sourcing techniques (i.e. networking, cold calling, internet data mining, etc.)
• Leverages the internet, social and professional networking sites to identify and source candidates and create contacts within the industry
• Build and maintain positive partnerships with clients & internal colleagues.
• Ensure staffing processes are being followed: collect all necessary documentation from hiring managers to ensure corporate and government compliance, review and maintain documentation to assure legal and departmental compliance. Ensure effective interviewing techniques are being utilized by hiring managers.
• Continually strives to increase and expand knowledge of new recruiting tools and techniques.
• Understands clients' business objectives and position requirements.
• Track metrics, conduct analysis and create monthly reports to present to the business.
• Ability to manage situations with tight deadlines and deliver as per expectations.

Responsibilities:

• Manages Technical Team, including 1-on-1’s, and retain top talent
• Leads escalation calls with customer
• Ensure teams are trained on process + product
• Ensure team follows the process and corrects deficiencies
• Manages shift, and ensures all shifts are filled, PTO managed

Responsibilities:

• Conduct client meetings and must be able to work/communicate with clients/stakeholders to enclose and interpret business requirements
• Gather requirements from the client & prepare comprehensive document requirements specifications covering all the requirements and clients expectations.
• Deliver informative, well-organized presentations and understand how to communicate difficult/sensitive information tactfully.
• Communicate effectively with clients to identify needs and evaluate alternative business solutions
• Work with client personnel to identify required changes and communicate needed changes to the development team and ensure that the requirements are implemented correctly during development.
• Assist the team in any issue clarification required from business
• Assists in the facilitation of team and client meetings
• Good understanding of software development life cycle
• Analyze and suggest areas for cost control and reduction and develop business process flows
• Assist the Project Manager in the execution of project schedules and deadlines.

Responsibilities:

• Build and design application for Android
• Fix bugs and improve the application performance
• To work with different API’s

Responsibilities:

• Minimum of 3-5 years of experience writing, testing, and debugging production quality code.
• Very Fluent in at least one programming language (Python or Java preferred)
• Experience with Linux, Bash, and the command line in general
• Experience with databases; especially NoSQL (experience with MongoDB is a plus)
• Strong Experience building REST APIs
• Experience with two or more of the following: Containers (Docker), Kubernetes, Configuration management tools such as Ansible, AWS, GC, CI/CD tools and processes (for e.g. Jenkins, Travis)
• Experience with Agile methodologies is a plus (Scrum)

Responsibilities:

• Integration with backend API’s Cross team communication
• Code maintenance with best practices.

Responsibilities:

• Configure the environment per the documented configuration requirements
• Work closely with the customers to capture the requirements and provide the necessary architectural guidance
• Develop, test and deliver integrations for customers to provide highly scalable and repeatable integrations
• Perform deployments of the software to customer non-production and production environments
• Understand and demonstrate all use cases to customer users
• Perform unit and functional testing of new features and configuration
• Triage and resolve implementation issues
• Develop scripts and tools that improve team efficiency, implementation quality and consistency
• Identify business and technical issues throughout the project that could impact requirements, scope, or schedule and work with the project manager to identify potential solutions.
• Assure successful and on-time delivery of the projects working closely with the customer and team members
• Should have a mindset of product development

Responsibilities:

The selected candidate will perform as a strategic Talent Acquisition advisor and SME-subject matter expert. The candidate will execute recruiting strategies and best practices to source, attract, screen, recruit and select high caliber candidates:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Understand, interpret, reproduce, and diagnose issues reported by the customers.
• Researching, troubleshooting and identifying solutions to resolve product issues

Responsibilities:

The selected candidate will perform as a strategic Talent Acquisition advisor and SME-subject matter expert. The candidate will execute recruiting strategies and best practices to source, attract, screen, recruit and select high caliber candidates:

• Design, implement and maintain Java application phases
• To take part in software and architectural development activities
• Collaborate effectively across teams

Responsibilities:

The selected candidate will perform as a strategic Talent Acquisition advisor and SME-subject matter expert. The candidate will execute recruiting strategies and best practices to source, attract, screen, recruit and select high caliber candidates:

• Applying new state-of-the-art web design tools and technologies to enhance the functionality and quality of online and interactive material, preferably using HTML5 and CSS3
• Build Responsive web design with Bootstrap framework.
• Solid experienced in resolving cross-browser compatibility issues.

Responsibilities:

• Develop and execute test cases, scripts, plans and procedures on automation.
• Diagnose defects and track them from discovery to resolution.
• Partner with engineering teams to stay informed of new technologies being introduced and to ensure that system components are designed for testability.

The Opportunity: Come Build the Next-Gen Hi-Tech Product Platform

Responsibilities:

• Participate in hands on creation and execution of the platform improvement strategy
• Provide requirements and manage the product development, based on ATSC 3.0 standards, customer interactions, tradeshows, interoperability tests/events, etc.
• Deploy, manage and execute projects in the field of broadcast chain automation, hybrid TV (OTA/OTT), digital signage, encoding and transcoding, storage, delivery, and content protection.

Responsibilities:

The selected candidate will perform as a strategic Talent Acquisition advisor and SME-subject matter expert. The candidate will execute recruiting strategies and best practices to source, attract, screen, recruit and select high caliber candidates:

• Manage the recruiting process through sourcing, screening, and selection. Responsible & accountable for filling open positions
• Conduct university campus and external recruitment activities to include proactive sourcing techniques (i.e. networking, cold calling, internet data mining, etc.)
• Leverages the internet, social and professional networking sites to identify and source candidates and create contacts within the industry

Responsibilities:

• Creating training programmes that are aligned with the organisation’s objectives and having a strong understanding of what these are
• Acting as the go to within the business for anyone with questions or queries regarding training and development plans
• Working closely with various leaders across the organisation and having a full understanding of their units and training requirements

Responsibilities:

• Middleware architectural expertise
• Business head capabilities required
• Integration experience with IPass tools like mulesoft or Dell Boomi good to have
• Experience with sales and pre-sales preferred
• Familiarity with building and scaling processes such as Centre of Excellence