Privacy Statement

Gaian is committed to your right to privacy. As a visitor to our website or user of our products, you deserve the ability to control the uses of your personal information. This privacy statement discloses our privacy practices.

This Privacy Statement is directed at visitors to our website. By visiting GAIANSOLUTIONS.com, you are accepting the practices described in this Privacy Notice.

Gaian agrees to notify you of the following:

1. What personally identifiable information of yours or third party personal identification is collected from you through the website.
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Gaian's control
7. How you can correct any inaccuracies in the information.

If you feel that Gaian is not abiding by its posted privacy policy, you should contact us by addressing your concerns to info@gaiansolutions.com.

Gaian collects information from our users at several different points on our website to enable us to better inform you about our products and services. By knowing your preferences we can deliver relevant information that meets your needs and ensure that your visit to our site is quick, easy and productive. Gaian is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Registration
In order to use some functions on this website, a user must complete a registration form. During registration, the user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. Gaian does not share any personally identifiable or private customer information submitted online with third parties. Demographic information may also be requested (such as zip code or type of business). This information may be stored, analyzed and used to assist us to improve our services.


Cookies
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer allowing the website to identify you and track your activities on our site. Cookies enable us to track and target the interests of our users to simplify and enhance the experience on our site. Once the user closes their browser, the cookie information is no longer available through our server. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If a user rejects the cookie, they may still use our site.


Log Files
We use IP addresses in log files to analyze trends, administer the site, track a user's movements, and gather broad demographic information for aggregate use. Log files do not enable us to access personally identifying information, such as email addresses.


Links
This website contains links to other sites. Please be aware that Gaian is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected at this website.


Gaian Web Support Central
Currently, Gaian Web support is available in its entirety to Gaian customers. If you are a current Gaian customer, you may receive web support by entering Customer Support and logging in. This allows you to ask questions of our personnel. Your questions and our answers may be published on our website, and made available to other website visitors. However, those visitors will have no way of knowing that one or more of the questions on the website was asked by you.


Webcasts
Gaian may offer its users an opportunity to participate in live Webcasts. A participant must register through a link to take part in the Webcast. The information collected at the time of registration (such as name, address, e-mail address) enables us to contact the participant with password and log-in information for the Webcast. This information may be used to contact the participant about our services either by phone or via on-line surveys.


Newsletter
Gaian may also correspond with users with a targeted email newsletter. At that point we ask for contact information such as name and email address. A subscriber is given an opportunity to opt out of receiving the newsletter when they receive a follow-up email to their subscription request. Users who no longer wish to receive our newsletter can be removed from distribution by sending a blank message to the personal unsubscribe address found at the end of the email newsletter they receive.


Public Forums
This website may make available to use chat rooms forums, message boards, and/or news groups available to users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.


Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Children
Gaian products are for use by businesses. Therefore, Gaian will not solict, nor do expect children under the age of 18 to provide us with any personally identifiable information.


Security
Gaian takes precautions to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. Our site is protected by firewalls and physical access security. Full and incremental backups are performed regularly on the entire file system.


Credit Cards
We currently contract with Verisign to provide credit card processing services. This facility enables you to purchase some of our products on-line via a credit card. Your credit card information is protected via the SSL encryption method and fully contained within Verisign's firewall. For your protection, you should never place your credit card details in unencrypted emails.


Special Offers
We send registered users a welcoming email to verify password and username. Visitors to our website will occasionally receive information on products, services, special deals. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see "Opting Out" below.


Updating Personal Information and Opting Out
We encourage our users to update our record of any personal information that changes (such as your zip code). Information can be corrected / updated on any registration form. Users can also opt out of our services by emailing a request to support@gaiansolutions.com.


Changes to Privacy Policy
Gaian will update this policy from time to time. A "last revised" date will always be included on the bottom of the statement. To keep up-to-date with Gaian's policy, please check this page periodically.


Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, you can contact us at info@gaiansolutions.com.