Comprehensive Multi Headend Composite Network, Service, Device, Asset, STB, Monitoring Framework

End to End Headend and STB Monitoring

Central and Remote Headend Monitoring

• Server health: CPU, Process, Memory
• SNMP aggregation
• Event Log monitoring
• Support for Linux and Windows Servers
• Exception driven monitoring
• E-Mail Alerts
• Configurable escalation policies
• Logs warnings, errors, impairments and outages
• Bubble up issues to Central headend
• Drill down ability
• Content related errors
• Schedule related errors
• Network related errors

Device Monitoring

• Check Active Status of STB
• Memory and CPU Utilization
• Code upgrades
• VOD purchase and exception errors
• STB User Activity Logging
• Channel Usage
• VOD Usage
• Interactive Application Usage
• Power On/Off
• Emergency Alerts & Messages to STBs
• Comprehensive Remote Management of STBs